Ride or Wrong – Support

Ride or Wrong Support

Last updated: March 22, 2026

Help, troubleshooting, privacy, and contact details for Ride or Wrong.

Contact

If you need help with Ride or Wrong, contact Hazcub here:

https://hazcub.com/policies/contact-information

You can also email:

shop@hazcub.com

Please include:

your device model and iOS version
what you were doing when the issue happened
a screenshot or screen recording, if possible
whether the issue affects core gameplay, community features, purchases, or notifications

Community Features

Ride or Wrong includes optional community features powered by Apple Game Center, iCloud, and CloudKit.

core single-player gameplay can be used without community features
community publishing, profiles, follows, likes, leaderboards, and challenges may require both Game Center and iCloud
if community features are unavailable, check that Game Center is signed in and iCloud is available on the device

Account Deletion

You can request deletion of your Ride or Wrong community account directly in the app:

Open Settings
Open Community
Tap Request Account Deletion

Submitting a deletion request clears local community data from your current device and pauses community actions while the request is processed.

For more information about deletion and data rights, see:

https://hazcub.com/pages/ride-or-wrong-data-rights

Frequently Asked Questions

Do I need an account?

No Hazcub account is required for core gameplay. Community features use Apple Game Center and iCloud instead of a separate Hazcub account system.

How do I use community features?

Make sure Game Center is signed in and iCloud is available on your device. Some community features may be limited if one of those services is unavailable.

Can I restore purchases?

Yes. Use Restore Purchases in the app’s settings where available.

Why are community actions unavailable?

Community actions can be unavailable if Game Center is not authenticated, iCloud is unavailable, or a community account deletion request is pending.

Troubleshooting

Audio issues: check the mute switch and volume, then fully close and reopen the app.
App feels slow: restart your device and make sure you have free storage space available.
Purchase not appearing: try Restore Purchases, then reopen the app.
Community not syncing: verify Game Center sign-in, verify iCloud is available, then reopen the app.
Notifications not arriving: check app notification permissions and community notification settings inside the app.

Privacy

Read the Ride or Wrong privacy policy here:

https://hazcub.com/pages/ride-or-wrong-privacy-policy

Read the Ride or Wrong data-rights page here: